This Privacy Policy explains how Fragria ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from fragria.store (the "Site").
Information We Collect Information you provide: when you place an order, create an account, subscribe to our newsletter or contact us, we collect information such as your name, email address, phone number, billing and shipping address, and order details. Payment information is processed securely by our payment providers; we do not store full card numbers.
Information collected automatically: when you browse the Site, we collect device and usage information such as IP address, browser type, pages viewed, referring website and how you interact with the Site, using cookies and similar technologies.
How We Use Your Information We use your information to process and deliver orders, communicate with you about your orders, provide customer support, send marketing emails if you have opted in, improve and personalize the Site, and detect and prevent fraud.
Sharing Your Information We share information only with service providers that help us run our business, such as Shopify (our e-commerce platform), payment processors, shipping carriers, and analytics and marketing tools. We may also disclose information when required by law. We do not sell your personal information.
Cookies We use cookies to keep the Site working, remember your cart and preferences, and understand how the Site is used. You can control cookies through your browser settings.
Marketing Communications You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us.
Your Rights Depending on where you live (for example, California under the CCPA/CPRA, or other US states with privacy laws), you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of certain uses. To exercise these rights, contact us at support@fragria.store. We will not discriminate against you for exercising your rights.
Data Retention We keep order information for our records unless and until you ask us to delete it, subject to legal and accounting requirements.
Children The Site is not intended for individuals under the age of 16, and we do not knowingly collect their personal information.
Changes We may update this policy from time to time. The latest version will always be posted on this page.
Contact For questions about this Privacy Policy, email support@fragria.store.